Acumen Law offers legal services related to insurance, immigration, criminal cases, civil forfeiture, and more. Before adopting Clio, Acumen Law was using an archaic solution. But as an expanding law firm, managing the increasing volume of work was becoming difficult, and it was clear that a more robust solution was necessary to efficiently scale its operations.
Kyla, who manages legal operations at the firm, says document management became a big challenge with the firm’s high volume practice. Keeping track of finances was another concern. The firm wanted a solution that gave oversight of everything in one place, so employees could access information from any of the offices.
Transitioning from their old solution to Clio transformed their firm’s operations. Kyla compared it to going from using Apple computers from the 80s to a modern MacBook. It was able to build great efficiencies by centralizing client and case information, significantly reduce redundancies, improve client responsiveness, and better track its finances.
“Clio has made a huge impact on staff and clients. We are saving tons of time and can be more responsive to our clients who need more communication from us”
