A Calgary concert-goer has been refunded his money, after reaching out to CTV News questioning a policy on Ticketmaster’s website.
Curtis Pelletier paid nearly $900 for his two tickets for the Rolling Stones concert in Vancouver on July 5.
Pelletier was later invited to a wedding. He then went online, thinking he could get a refund or resell his tickets.
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“For most people, you’re clicking that box ‘I’ve read and agreed to the terms and conditions,’ but it will give information about whether or not those tickets can be resold or refunded and in what circumstances that would occur,” said Kyla Lee with Acumen Law.
She said the rule could be something strategically chosen to prevent scalpers.
“It appears this could be a response to people buying good tickets for expensive shows and reselling them at an elevated price,” she said.
